Frequently Asked Questions

If you cannot find the answer here or have any other questions, please contact us.

If you cancel your rental booking a cancellation fee may apply:

After a confirmed reservation, still more than 60 days prior to agreed pickup date, the cancellation fee will be 10% of the total rental charges.

Between 60 days prior pick-up of the vehicle and the start of the rental, 35% of the total rental charges are due and this is non refundable on cancellation.

If the rental period has commenced, no refund will be paid.

The charge for any One Way Fee or location surcharge will not be refunded in case you cancel your booking.

We’ll ask you to make a security deposit of $6000 AUD which is to be paid upon arrival, by Credit Card.

Bonds can be paid by VISA, Mastercard or American Express. There are no Credit Card fees with payments made by VISA and MasterCcard however a 2% non refundable fee on Bonds paid made via American Express.

As long as the 4WD is returned in the same condition, this amount will be fully refunded. We will inspect the car the moment you return safely to WA EXPERTS.

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